Advertisement

Showing posts with the label  Customer ExperienceShow all
Humanizing Digital Interactions to Build Genuine Relationships with Consumers
Business

Humanizing Digital Interactions to Build Genuine Relationships with Consumers

Rakesh Jatav March 08, 2025

[Collection] In a digital-first world, brands have to go a step beyond generic messaging and automated interactions to nurture genuine relationships with cons…

Read more
CrowdStrike Lessons: The Customer Experience Crisis and Why CXAI is Inevitable
artificial intelligence

CrowdStrike Lessons: The Customer Experience Crisis and Why CXAI is Inevitable

Rakesh Jatav October 08, 2024

[Collection] The recent CrowdStrike outage crisis that impacted Delta Airlines exemplifies how customer experience failures can lead to major financial and r…

Read more